Organisational Structure

Manage your organisation's hierarchical structure with teams, departments, areas, and regions.

Understanding Organisational Units

Organisational units allow you to structure your organisation hierarchically:

  • Regions: Top-level geographical or organisational groupings
  • Areas: Sub-divisions within regions
  • Teams: Individual teams or departments
  • Custom Types: Create your own unit types as needed

Creating Organisational Units

Manual Creation

  1. Go to "Organisational Structure" in the admin menu
  2. Click "Add New Unit"
  3. Enter unit details:
    • Name (required)
    • Unit type (optional)
    • Parent unit (for hierarchical structure)
    • Description (optional)
  4. Save the unit

Bulk Import

Import your organisational structure from CSV or JSON files. See the Import & Export section for details.

Assigning Members

Adding Members to Units

  1. Go to the organisational unit
  2. Click "Members"
  3. Click "Add Member"
  4. Select a user by email
  5. Choose a role (member, lead, etc.)
  6. Save the assignment

Member Roles

  • Member: Standard member of the unit
  • Lead: Unit leader or manager
  • Custom Roles: Create custom roles as needed

Unit Administrators

You can assign unit administrators who have specific permissions for their unit:

  • Manage members within their unit
  • Manage child units (if permitted)
  • View unit-specific information

Hierarchical Structure

Organisational units can be nested to create a hierarchical structure:

North Region
  └── Newcastle Area
      ├── Newcastle Team
      └── Newcastle Admin
  └── Leeds Area
      └── Leeds Team
South Region
  └── London Area
      └── London Team

Tip

When creating units, start with top-level units first, then add child units. This ensures parent relationships are properly established.

Importing Structure

You can import your entire organisational structure from CSV or JSON:

  • CSV format for simple unit creation
  • JSON format for hierarchical structures with members
  • Bulk member assignment via CSV

See the Import & Export section for file formats and examples.